Shipping Claims

What to Do with Damaged Stock from Shipping Claims

Making shipping claims is just the start of dealing with the problems that arise from stock that has been damaged in shipping. Something must also be done with the products themselves. Depending on the purchase agreement involved, these items may either stay with the buyer or be returned to the shipper. Either way, if you're the one who ends up with the goods, you now have to decide what you're going to do with them.
In many cases, shipping claims are made when the items are only cosmetically damaged. This makes it so that they cannot be sold as new merchandise in perfect condition. If you run a store that presents a high-end appearance, you won't want to just sell them off as "seconds" on your own premises. Meanwhile, if you're a wholesaler, you'll have trouble selling them if your usual buyer contacts are looking for perfect merchandise.


One of the ways to deal with this problem is to arrange buy outs with wholesale liquidators. These companies buy big lots of merchandise – including damaged goods – and sell them off to discount stores, flea markets, and other third-party outlets. Customers who shop at these outlets don't mind a scratch, ding, or even a serious dent as long as the products still work. Meanwhile, your own customers never see damaged items within your store, so your brand's image is maintained.


Buyouts are also great for moving large amounts of items that didn't sell as well as expected. You don't have to run extreme sales at your own store, so your ability to charge premium prices is maintained.


Whether you want to get rid of the goods leftover from shipping claims, or you just want to clear out space by wholesaling slow-moving stock, professional liquidators have the solution you're looking for.